GDPR Compliance

General Data Protection Regulation

petal-cypress is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Address: Level 8, 142 Collins Street, Melbourne VIC 3000, Australia

We will respond to your request within one month. In some cases, such as complex requests, we may need up to three months, in which case we will inform you of the extension.

Data Protection Officer

For questions specifically about data protection and GDPR compliance, you may contact our data protection representative at the email address above.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.

International Data Transfers

When we transfer personal data outside of the European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Updates to This Policy

We may update our GDPR compliance statement from time to time. We will notify you of any changes by posting the new statement on this page.